25-10-2024 11:15
My sim doesn’t switch on it comes as emergency only. Cannot pay bill through phone or receive a text to pay online either.
25-10-2024 11:20
Guide: How to Pay Your Bill (Airtime & Device Plans) covers what needs to be done, and contact numbers for
the Payment Management Team on 0800 902 0217 or 0800 032 5302
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
If you have no access to any phone, Skype will work for the 0800 numbers Guide: A Guide to Skype
And set up a direct debit so you don't have this fiasco again... Good luck, @Muhammadashraf.