on 23-04-2020 13:21
on 23-04-2020 13:28
Loads of numbers in this guide Guide: Coronavirus Community Help and Support
Use any or all of them. Press any option whether it's relevant to you or not.
Best of luck.
Veritas Numquam Perit
on 23-04-2020 15:53
on 23-04-2020 15:53
It usually takes up to 48 hours but
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808