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Cannot get mobile data

Wally69
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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I have just received a new sim after losing my phone and since ordering a new phone I am unable to get any mobile data when not at home

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MI5
Level 94: Supreme
  • 151523 Posts
  • 649 Topics
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Registered:
You'll need to ask O2 to remove the bars on your account and SIM card.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151523 Posts
  • 649 Topics
  • 28836 Solutions
Registered:
You'll need to ask O2 to remove the bars on your account and SIM card.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
336 Views