Solved: Cannot get mobile data

Wally69 · ‎06-04-2020

I have just received a new sim after losing my phone and since ordering a new phone I am unable to get any mobile data when not at home

MI5 · ‎06-04-2020

You'll need to ask O2 to remove the bars on your account and SIM card.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-04-2020

You'll need to ask O2 to remove the bars on your account and SIM card.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Cannot get mobile data

Changed provider, still getting charged by o2

bill

Charged for something I did not purchase

Subscription

Cancelation