on 14-03-2019 10:36
Hi I am looking at cancelling my contract with o2 as I have had no end of issues with them trying to keep my contract with them. If I cancel my direct debit with my bank is it the account holder or the bill payer who receives the debt? I am unsure what length contract my phone is under. Also, do I need to obtain my PAC code before cancelling?
Thanks
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on 14-03-2019 12:06
on 14-03-2019 12:06
@Chelsea1802 As you are not the account holder, you would not be issued the PAC. If you cancel the Direct Debit, and the account holder is unaware of it, it could affect their credit rating if the account doesn't get settled. You need to speak to the account holder to get this resolved. There's really no other way around it.
on 14-03-2019 12:10
on 14-03-2019 12:10
on 14-03-2019 12:19
on 14-03-2019 12:19
on 14-03-2019 12:53
on 14-03-2019 12:53
As I said, if you cancel the direct debit, O2 will ask him to settle the bill. If this is a relationship which no longer exists, then he would surely contact you to settle the debt?
You can do this and then the contract can be cancelled (which he has to do)
You then need to take out a contract in your own name, which will involve passing credit checks.
If you are no longer in touch with him for whatever reason, then you need to cut all ties with this contract which is giving you more hassle than you need.
Veritas Numquam Perit
on 14-03-2019 13:10
on 14-03-2019 13:10
on 14-03-2019 13:23
on 14-03-2019 13:23
@Chelsea1802 wrote:
Thanks for your reply. This is what I figured I would end up having to do. Just wanted to keep my mobile number as I have had it for years but seems there's no other way round it
To be honest I think you would be better to have a new number @Chelsea1802
Cut all ties finally. If this was causing me as much hassle as it is causing you then I would have no problem doing exactly what I have advised you to do. Your ex isn't prepared to be fair to you.. so no need for him to play on your conscience at all.
If you are happy to settle the bill, then do so. Your obligation to him is then finished.
Veritas Numquam Perit