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Cancelling contract

Kathryn
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on ‎24-03-2020 07:53

on ‎24-03-2020 07:53

Hi everyone

I need to arrange to cancel my duaghtres contract and cannot get in touch with O2. No online chat available and phoning customer service number just 'boots' me off the system. Does anyone have an e mail contact for customer services?

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Cleoriff
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‎24-03-2020 07:54 - edited ‎24-03-2020 07:56

‎24-03-2020 07:54 - edited ‎24-03-2020 07:56

Hi @Kathryn 

Follow the info in this guide Guide: Cancelling Your Contract A text to 65075

 

Veritas Numquam Perit

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MI5
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on ‎24-03-2020 07:55

on ‎24-03-2020 07:55

@Kathryn 

It can all be done with a text now Guide: Cancelling Your Contract Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Kathryn
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on ‎24-03-2020 08:02

on ‎24-03-2020 08:02

Fantastic! So helpful and very much appreciated. Seemed so difficult to find any links on the main O2 site.

 

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Kathryn
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on ‎24-03-2020 08:03

on ‎24-03-2020 08:03

Thank you ! Much appreciated !

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MI5
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on ‎24-03-2020 08:14

on ‎24-03-2020 08:14

You're welcome @Kathryn wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎24-03-2020 08:19

on ‎24-03-2020 08:19

Pleased to help @Kathryn 

Hope it helps and welcome to the forum Welcome

Veritas Numquam Perit

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