Cancelling Contract

[Anonymous]

Hi, if I cancel my contract but I am to be billed during the next thirty days will I have to make the payment?

Thanks

[jonsie · Accepted solution]

Yes you have to give 30 days notice. They will then send you a finalised bill at your next billing date.

[Anonymous]

Ok how can I tell when my next payment will be made, it says the next bill date is the 13th November but it does not say when the payment will be made

[jonsie]

Payment date is always 14 days after the billing date so would be the 27th November.

[Anonymous]

ok so that would mean if i cancelled my account tomorrow I would still be charged again. The problem is I would like to switch to a contract that is still from o2 but is being sold on carphone warehouses website, that comes with a new phone . So to avoid being charged twice this coming month I would have to wait until past the 27th November to order the new phone?

[Anonymous]

Are you wanting a new contract or just a new phone at a lower price than a SIM free would cost ?

If so I think I would phone O2 before cancelling and have a chat with them

[Anonymous]

I would basically like to switch from the sim only contract I am on at the moment which is £10.50 a month for 100 mins and unlimited texts to a 24 month contract, still on o2, which is also £10.50 a month for 50 mins and unlimited texts and you get a Sony Xperia Miro for free. It's frustrating as I would be paying the exact same amount but I would like to get the new phone as soon as possible, instead of having to wait 30 days to avoid being charged for both

[Anonymous]

yes ofcourse u have to pay..