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Cancelled new order

bezman70
Level 1: Joiner
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Hi there,

 

I ordered a galaxy watch 5 pro on Tuesday but then realised the new galaxy s23 will be released soon so I cancelled the order on the same day. My question is how long does it take to show on my account that the watch was cancelled and sent back to o2 as the DHL tracking is still saying its at my local delivery depot with todays  date (27th Jan) as an estimated delivery day and its also still showing on my account meaning the device and allocated phone number.

 

Any advice would be most welcomed. Thanks

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O2Emma
Former Staff
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Hi @MI5 I will look into this thanks.

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O2Emma
  • 1198 Posts
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Hi @bezman70 I will send you a private message to look into it for you.

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