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Cancellation of sim only contract

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Joey12
Level 1: Joiner
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‎19-09-2018 19:23

‎19-09-2018 19:23

So i’ve had my iphone SE for two years and it’s broken now just a few days after I finished paying for the contract, it’s now broken and I’ve recently changed my tariff and I’ve now entered a twelve month sim only contract, I want to know if I upgrade and start a new tariff will my sim only contract automatically end or will I be paying for both.
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MI5
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‎19-09-2018 19:24

‎19-09-2018 19:24

If you upgrade your SIM only will end and you will start paying the new tariff price.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150335 Posts
  • 641 Topics
  • 28626 Solutions
Registered:

‎19-09-2018 19:24

‎19-09-2018 19:24

If you upgrade your SIM only will end and you will start paying the new tariff price.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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‎20-09-2018 11:04

‎20-09-2018 11:04

Hi @Joey12, sorry to hear your iPhone SE is broken :confused: I hope the info above clarifies what you can do next, but please do let us know if you have any additional questions!

 

Which phone where you thinking of getting next?

→ Access for You: Registration - Find out how to register for our Access for You service.
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