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Canceleing o2 contract

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Alexandru
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on ‎19-07-2018 21:20

on ‎19-07-2018 21:20

Good evening,

Just like the title ... I'd like to cancel my contract with o2, the term is almost over (2 years) should be this month I believe.

What do I need to do in order to cancel it? I went through live chat but my brother was on holiday ( he's using the contract that I've opened ) and I couldn't have the code from it.

Now that he's back I have the phone next to me, still wondering how should I deal with this situation.

Thank you!

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MI5
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on ‎19-07-2018 21:23

on ‎19-07-2018 21:23

@Alexandru how to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎19-07-2018 21:23

on ‎19-07-2018 21:23

@Alexandru how to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Alexandru
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on ‎19-07-2018 21:49

on ‎19-07-2018 21:49

Is there any other way besides sending through a post? don't really have time ... working every day from 6 in the morning till 14: 00, the royal mail close to my location have a short program from 7 to 12 I believe...


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MI5
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on ‎19-07-2018 22:01

on ‎19-07-2018 22:01

There are other options such as calling customer services too on 202.
It's all in the post I gave you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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