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Level 1: Joiner
Posts: 2
Registered: ‎27-06-2018
Accepted Solution

Canceleing o2 contract

Good evening,

Just like the title ... I'd like to cancel my contract with o2, the term is almost over (2 years) should be this month I believe.

What do I need to do in order to cancel it? I went through live chat but my brother was on holiday ( he's using the contract that I've opened ) and I couldn't have the code from it.

Now that he's back I have the phone next to me, still wondering how should I deal with this situation.

Thank you!

Posts: 87,557
Topics: 530
Solutions: 11,115
Registered: ‎04-04-2012

Re: Canceleing o2 contract

@Alexandru how to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 2
Registered: ‎27-06-2018

Re: Canceleing o2 contract

Is there any other way besides sending through a post? don't really have time ... working every day from 6 in the morning till 14: 00, the royal mail close to my location have a short program from 7 to 12 I believe...


Posts: 87,557
Topics: 530
Solutions: 11,115
Registered: ‎04-04-2012

Re: Canceleing o2 contract

There are other options such as calling customer services too on 202.
It's all in the post I gave you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)