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Cancel direct debit

Tee2023
Level 1: Joiner
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Hi how can I cancel a direct debit? I have cancelled it with my bank but o2 still managed to take it 

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MI5
Level 94: Supreme
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@Tee2023 

There must be another DD that you haven't cancelled with your bank.

If you cancel at bank it will be impossible for O2 to take the money unless they had already called for it before you cancelled.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150653 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

@Tee2023 

There must be another DD that you haven't cancelled with your bank.

If you cancel at bank it will be impossible for O2 to take the money unless they had already called for it before you cancelled.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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