Solved: Cancel contract

Anonymous · ‎20-06-2016

Hi,

I have moved overseas and want to cancel my account. Can you please advise how I can do this online.

MI5 · ‎20-06-2016

Sorry, forgot to add the community guide which can be found here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-06-2016

You need to call CS and give notice.
Free number to call from abroad on link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎20-06-2016

It can't be done online unfortunately. You need to call or write.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎20-06-2016

Sorry, forgot to add the community guide which can be found here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Curr946 · ‎20-06-2016

If your in contact and can't pay off in full, you can use tugo to make calls to the UK, the cost will be ages to your o bill, or reduced from your allowance.

Current Phone: Sony Xperia XZ Premium

MI5 · ‎20-06-2016

@Curr946 wrote:
If your in contact and can't pay off in full, you can use tugo to make calls to the UK, the cost will be ages to your o bill, or reduced from your allowance.

Que?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-06-2016

Spell checker please

jonsie · ‎20-06-2016

added to makes sense

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Curr946 · ‎21-06-2016

Hahahaha

Current Phone: Sony Xperia XZ Premium

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