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Cancel contract

Eva73
Level 1: Joiner
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Hi, What is the land postal address to write to O2 to cancel my contract? I do not want to transfer to another provider and I do not want to keep the number. The original SIM cards have been lost. I've tried the help number, and once I finally got through, they could not do it. Thank You.

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MI5
Level 94: Supreme
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@Eva73 

if you don't want to keep your number you should write a letter and send this by RECORDED DELIVERY to the following address:

 

Telefónica UK Limited
Correspondence Department

PO BOX 694

Winchester

SO23 5AP

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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TallTrees
Level 52: Innovator
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This will help you @Eva73 

Guide: Cancelling Your Contract 



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
  • 152167 Posts
  • 651 Topics
  • 28993 Solutions
Registered:

@Eva73 

if you don't want to keep your number you should write a letter and send this by RECORDED DELIVERY to the following address:

 

Telefónica UK Limited
Correspondence Department

PO BOX 694

Winchester

SO23 5AP

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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