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Jen07
Level 1: Joiner
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How do I cancel my new contract within 14 days?

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Cleoriff
Level 94: Supreme
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Hi @Jen07 

If you have taken a contract out and have changed your mind, you have 14 days to cancel/return the device.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 126434 Posts
  • 832 Topics
  • 7558 Solutions
Registered:

Hi @Jen07 

If you have taken a contract out and have changed your mind, you have 14 days to cancel/return the device.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
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Jen07
Level 1: Joiner
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Thank you

Message 3 of 4
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Cleoriff
Level 94: Supreme
  • 126434 Posts
  • 832 Topics
  • 7558 Solutions
Registered:

You're welcome @Jen07 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 4
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