Disney plus free trial

[Saidlerangela79]

Hi I have 2 phone lines on my account and both come with a month free Disney plus- I activated the first one fine but when I tried to activate the second one it doesn’t work- even with different email and password? Surely I should be able to claim the other month free with the new phone line? 

[Cleoriff · Accepted solution]

Hi @Saidlerangela79 

You can only have one free trial of Disney on your account. You can't stack them.

Guide: Adding and removing O2 Extras  

If you are trying to add it to a different device with a new email and password then you need to contact O2.

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.