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Can't pay bill

LisaB75
Level 1: Joiner
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I have been sanctioned for a month, so I have had no money to pay for anything, and all o want to do was talk to an adviser about paying my bill next month and trying to find anything on 02 online is hard . Can anybody advise me.

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Cleoriff
Level 94: Supreme
  • 104663 Posts
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@LisaB75 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other customer service numbers are in the link below.

Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 104663 Posts
  • 782 Topics
  • 5126 Solutions
Registered:

@LisaB75 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other customer service numbers are in the link below.

Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 2
156 Views