Can's activate mobile network

epzcaw22 · ‎06-09-2017

I am in the US and have been using my iphone since getting here using both network and wifi without any problems until this morning. Now, I cannot access data except by wifi even though I have a 3G signal on the phone through T-mobile - I get a message saying "Can't activate mobile network". I don't seem to be able to connect to any other service.

I tried to phone O2 using the international number. When I get through, it asks me to input 1 or 2, but doesn't recognise it when I do.

No "Chat" agent is available. It appears to be impossible to make contact with O2.

Any ideas?

MI5 · ‎06-09-2017

Glad you're sorted eventually.
Would indicate a problem with TMob too.

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Cleoriff · ‎06-09-2017

Pleased it's working @epzcaw22. I would certainly think the weather in various parts of the US is the reason for some of the issues. Probably tomorrow it may require another manual network search. Who knows?

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