Can's activate mobile network

epzcaw22 · ‎06-09-2017

I am in the US and have been using my iphone since getting here using both network and wifi without any problems until this morning. Now, I cannot access data except by wifi even though I have a 3G signal on the phone through T-mobile - I get a message saying "Can't activate mobile network". I don't seem to be able to connect to any other service.

I tried to phone O2 using the international number. When I get through, it asks me to input 1 or 2, but doesn't recognise it when I do.

No "Chat" agent is available. It appears to be impossible to make contact with O2.

Any ideas?

MI5 · ‎06-09-2017

Glad you're sorted eventually.
Would indicate a problem with TMob too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎06-09-2017

Pleased it's working @epzcaw22. I would certainly think the weather in various parts of the US is the reason for some of the issues. Probably tomorrow it may require another manual network search. Who knows?

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