Can only not make out going calls after sim swap

[Emma851]

Is it normal that outgoing calls take longer to return after doing a sim swap.

I'm already receiving calls and texts but still can't make outgoing calls.

Thank you

[MI5 · Accepted solution]

@Emma851 

The while process can take anything up to a few days to complete currently.

[Emma851]

Ah okay fine... so some bits done but not all is normal?

[MI5]

Yes, perfectly normal.

[jonsie]

Yes, periodically rebooting the phone will help

Or trying forcing it on to another network and then back to O2 manually.