cancel
Showing results for 
Search instead for 
Did you mean: 

Can not call customer services from tesco mobile.

Anonymous
Not applicable
Hi all my x has an old phone of mine and for love or money I carnt get hold of anyone to cancel the contract had to stop paying it in the end carnt call the 0344 number just keeps saying number not recognised from my tesco phone. Any help ? Ooh and I don't have a landline.
Message 1 of 22
4,484 Views
21 REPLIES 21

MI5
Level 94: Supreme
  • 151896 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

@Anonymous wrote:
Can you call customer service from an O2 store? I know Vodafone has phones in its stores for that but I don't know if O2 does as well.

Yes, they will allow you to do that from a store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 22
1,316 Views

Anonymous
Not applicable
0344 809 0202
Message 12 of 22
1,314 Views

MI5
Level 94: Supreme
  • 151896 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

@Anonymous wrote:
0344 809 0202

Doesn't work from a Tesco mobile phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 22
1,313 Views

Anonymous
Not applicable
How come? It is an 0344 number which should come from inclusive minutes
Message 14 of 22
1,308 Views

MI5
Level 94: Supreme
  • 151896 Posts
  • 650 Topics
  • 28848 Solutions
Registered:
No idea, but it don't work for sure 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 22
1,306 Views

Anonymous
Not applicable
So Tesco mobile which is 50% owned by O2 block it
Message 16 of 22
1,303 Views

MI5
Level 94: Supreme
  • 151896 Posts
  • 650 Topics
  • 28848 Solutions
Registered:
More likely to be an error rather than being blocked - Maybe it recognises the number as the 202 shortcode and then fails because it's not coming from an o2 number?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 22
1,301 Views

Cleoriff
Level 94: Supreme
  • 127983 Posts
  • 835 Topics
  • 7586 Solutions
Registered:

I think it works if you substitute 0844 instead of 0344?

Veritas Numquam Perit

Girl in a jacket
Message 18 of 22
1,299 Views

MI5
Level 94: Supreme
  • 151896 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

@Cleoriff wrote:

I think it works if you substitute 0844 instead of 0344?


Will have to ask @Bambino to try it.......?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 22
1,296 Views

Anonymous
Not applicable
Calling 0844 numbers to reach O2 customer services at some 20ppm given the wait we have to endure these days?

I think not
Message 20 of 22
1,289 Views