on 06-07-2014 15:26
on 06-07-2014 15:26
on 08-07-2014 22:51
09-07-2014 00:45 - edited 09-07-2014 00:47
on 13-07-2014 17:50
...don't wish to be too optimistic but as from TODAY I seem to be able to send emails again via O2 data (like in the "old days"...) - something has definitely occurred - a fix maybe??? The whole experience of sending mail from within the app has changed notably - it is slicker and groovy again. I won't hold my breath but whatever combination of switches were pressed at either the O2 or TT network - PLEASE DO NOT CHANGE THEM! Possibility the "engineers" will not even be aware as I see no announcement here whatsoever.
on 13-07-2014 17:55
on 13-07-2014 17:55
SSShhh then @Anonymous Fingers crossed for you and I wont mention it to a soul
Veritas Numquam Perit
on 13-07-2014 20:28
I'll check mine tomorrow and post later. Hope its still working!
on 14-07-2014 17:35
Well good news and bad news! Everything looked promising this morning as the first 2 emails I sent seemed to have gone without a problem. However on the third one I got the familiar message "unable to send" and was back to square one. I tried again this afternoon and the same thing happened - the first 2 emails I fired off went without any problems then it all stopped.
on 14-07-2014 17:38
@Anonymous Is yours still working?
14-07-2014 18:29 - edited 14-07-2014 18:38
14-07-2014 18:29 - edited 14-07-2014 18:38
well... from around 0600hrs when tried first thing this morning to around 0700hrs (could therefore have been same whilst I was sleeping) it did NOT work (same symptoms as before). Then from 0700hrs approximately onwards it has worked and still is. Oddly, during the early morning OFF period my partner's phone DID work. Stranger and stranger. At least for now the system is more UP than DOWN so something has improved - just wish I knew what. Initial useless suggestion by O2 was that it might have been too much traffic during a peak period on internet (yeah, that will be why my partner's phone worked no problem then...) - either that or a FAULT! Yes, I think we know there has been an enormous on-going FAULT with off-network smtp mail - we just would like someone to have bothered to examine the problem properly and provided us some proper technical reasons why.
How was it for you?
on 14-07-2014 18:44
Its still not working - and I'm still waiting for someone to call me from O2.
on 19-07-2014 09:22
on 19-07-2014 09:22
The way we get this working when usinng mobile networks (across the globe, so not just o2), is to change the smtp port to port 26 or 587 or 465
Have any of these been tried?
Andy