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on 17-12-2017 11:34
Solved! Go to Solution.
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on 17-12-2017 12:16
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on 17-12-2017 12:16
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 17-12-2017 12:11
Hi @Nchaundy Have a look at this for advice https://www.o2.co.uk/sharer-plans
For instance
Sharer plans are Pay Monthly tariffs that allow the data allowance from one device to be shared with another. For example, if you have two O2 Pay Monthly mobiles in your family, and one is on an O2 Refresh tariff the data can be shared with the second phone. You just need to switch it to a sharer plan tariff once it's out of contract.
Your lead device can share its data allowance with up to nine others devices, either mobiles, tablets or sims. Extra devices can be added to your sharer plan at any time. And you can have more than one lead device too.
All mobiles or tablets using a shared data allowance need to be on one of our Pay Monthly contracts – sharer plans are not available for Pay As You Go or Business devices.
To track how much of your data allowance each device is using in My O2.
If you have any other questions about this you need to speak to customer services https://www.o2.co.uk/contactus
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on 17-12-2017 12:16
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on 17-12-2017 12:16
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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17-12-2017 12:17 - edited 17-12-2017 12:47
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17-12-2017 12:17 - edited 17-12-2017 12:47
Just to add, it will say in your MyO2 if it can share data.
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on 27-12-2017 02:35
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on 27-12-2017 02:35
I have been trying to set this up for about 2 hours now and getting nowhere! This is what im getting on the 'devices that can share' page, so not like the one you posted!
Does that mean that i am not able to set it up up or that it is already set up? im confused as i thought i was the main account holder with the refresh tariff!
thanks in advance
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27-12-2017 07:59 - edited 27-12-2017 08:04
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27-12-2017 07:59 - edited 27-12-2017 08:04
Hi @jade8384 This is the latest info on Sharer Tariffs.
https://www.o2.co.uk/sharer-plans
"Sharer plans are Pay Monthly tariffs that allow the data allowance from one device to be shared with another. For example, if you have two O2 Pay Monthly mobiles in your family, and one is on an O2 Refresh tariff the data can be shared with the second phone. You just need to switch it to a sharer plan tariff once it's out of contract.
Your lead device can share its data allowance with up to nine others devices, either mobiles, tablets or sims. Extra devices can be added to your sharer plan at any time. And you can have more than one lead device too.
All mobiles or tablets using a shared data allowance need to be on one of our Pay Monthly contracts – sharer plans are not available for Pay As You Go or Business devices.
To track how much of your data allowance each device is using in My O2.
Sharer plan devices can only be bought in an O2 store or by calling 0330 8800 908. If you already have two or more devices on O2, log into My O2 to see if you can switch to a sharer plan".
If you are having problems then contact customer services https://www.o2.co.uk/contactus
Veritas Numquam Perit
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on 27-12-2017 11:43
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on 27-12-2017 11:43
@jade8384 wrote:
I have been trying to set this up for about 2 hours now and getting nowhere! This is what im getting on the 'devices that can share' page, so not like the one you posted!
Does that mean that i am not able to set it up up or that it is already set up? im confused as i thought i was the main account holder with the refresh tariff!
thanks in advance
It doesn’t look like you have a lead device setup.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

