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When to use PAC code. Renewal date vs contract end date??

Wai_Wai
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So my contract renewal date is the 29th. So is that the contract end date (i.e. the last day that I can use my tarriff) or is that the day my contract will switch to a roll over contract? Also, I want to switch my provide when my current contract ends. So do I give the new provider the PAC code on the 29th to avoid either early cancellation/roll over charges? Thanks in advance!

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MI5
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@Wai_Wai 

Your contract will switch to a 30 day rolling contract.

You will be charged for any days still connected to O2 after the 29th, so give your PAC on the 27th which allows the 2 days for the port in to your new provider. 

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

@Wai_Wai 

Your contract will switch to a 30 day rolling contract.

You will be charged for any days still connected to O2 after the 29th, so give your PAC on the 27th which allows the 2 days for the port in to your new provider. 

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Wai_Wai
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@MI5 Thank you! Just to confirm, there won't be any early cancellation fees if I switch the pac over 2 days before the renewal date?

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MI5
Level 94: Supreme
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@Wai_Wai 

It won't happen 2 days before as it takes 2 days for the new network to process the request.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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