Can I keep my number.

[robindog]

I am moving abroad and want to keep an o2
pay as you go sim card for the occasions I return to the UK.
my question is, can I keep my number if i move from sim only to pay as you go, and how long will my credit be available on a pay as you go sim.

[MI5 · Accepted solution]

Yes you can call customer service on 202 and they will switch you to payg. I suggest you get a classic payg sim so your credit doesn't expire but you will need to send a text or make a call at least once every 6 months to keep the sim active.

[Cleoriff]

Hi @robindog How to keep your number here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

7.1. If you do not carry out any chargeable activity at least once in any 6 month period your Mobile Phone will be disconnected and you will lose any remaining credits balance on your Account. If you wish to be re-connected after this time you will be given a new Mobile Phone number.