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Calm Premium

Calm
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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This extra does not work. I have tried all the previous advice given in other posts on this matter. Gone through o2 extras to unlock calm and doesn’t work.

App still asks me to subscribe and pay to unlock calm premium.

Frustrating as already almost one month of a freebie has gone and it’s rare I get to benefit from freebies from o2. Wish I’d picked Disney+
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MI5
Level 94: Supreme
  • 151778 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Calm 

Check the help guide here 

Guide: Adding and removing O2 Extras  

And if still no luck, call customer service.

Numbers here

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 151778 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Calm 

Check the help guide here 

Guide: Adding and removing O2 Extras  

And if still no luck, call customer service.

Numbers here

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
641 Views