Solved: Calls on roaming

Anonymous · ‎15-01-2017

I am on PAYG and on a roaming at this moment. O2 says I can receive calls, but can't make any. How can I change the regulations to make calls?

Thank you

MI5 · ‎15-01-2017

Unavailable in Armenia, working but expensive in Israel.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎15-01-2017

Check here if O2 have a roaming agreement in the country you are in. If they don't, you'll have to use a local sim I'm afraid http://www.o2.co.uk/international/internationalhub

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎15-01-2017

Where are you exactly?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎15-01-2017

In Armenia at the moment, but traveling to Israel, tomorrow.

Anonymous · ‎15-01-2017

I am in Armenia, and a roaming agreement is in place.

MI5 · ‎15-01-2017

Unavailable in Armenia, working but expensive in Israel.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MI5 · ‎15-01-2017

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MI5 · ‎15-01-2017

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎15-01-2017

This is why I asked where you are. I find it strange that pay and go don't have the same roaming agreements as contract. Disappointed for you but be careful always about data @£6/MB.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎15-01-2017

Thank you, that was very helpful. I am now a bit more confident going to Israel.

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