@Dorothy1
Not for a simple change or upgrade.
If, however, you took a new contract, you need to cancel your old one, or migrate your number which will achieve the same result.
Guide: Migration & porting into O2
Guide: Cancelling Your Contract
Guide: How to find help & contact O2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
