CAN'T SEND OR RECEIVE TEXT MESSAGES

postie9174 · ‎02-08-2023

Is there a problem in the TS12 area. Since last night I can't send or receive text messages/

MI5 · ‎02-08-2023

See also Guide: Text Message Tips (not sent or received)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎02-08-2023

@postie9174

There is a mast down in your area https://status.o2.co.uk/

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

madasaf1sh · ‎02-08-2023

@postie9174

Sounds like an account or sim/handset error, have you rebooted your phone, or reset the messages app?

Have a look on this page for service information: https://status.o2.co.uk

Guide: Text Message Tips (not sent or received)

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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