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on 11-03-2018 14:32
I stupidly dropped my phone (Samsung Galaxy A5) the other day and cracked the glass on the back. It wasn't too bad but is now leaking small chips of glass bit by bit. Does anyone know the best way to get this fixed? i.e. take it to the O2 store or take it to a phone repair shop etc.
Of course I didn't get the insurance and the phone is only a month old!
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on 11-03-2018 14:37
Personally I would send it to Samsung to retain your warranty rather than use O2. Your warranty would be void if you used a local retailers.
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on 11-03-2018 14:37
Personally I would send it to Samsung to retain your warranty rather than use O2. Your warranty would be void if you used a local retailers.
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on 11-03-2018 14:37
Other alternatives are local repair shops but if they are not approved, your warranty would be invalid.
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on 11-03-2018 14:42
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on 11-03-2018 14:42
Some information here about repairs and stores
![](/skins/images/4BE48B1C9CB91C3DE2DFF9D1DC8BB4FB/responsive_peak/images/icon_anonymous_message.png)
on 11-03-2018 14:47
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on 11-03-2018 14:47
![](/skins/images/4BE48B1C9CB91C3DE2DFF9D1DC8BB4FB/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/4BE48B1C9CB91C3DE2DFF9D1DC8BB4FB/responsive_peak/images/icon_anonymous_message.png)