I recently upgraded my sim only contract to another sim only deal which was slightly better.
One of the staff members at customer service sent me a new sim and activated it for me before letting me do it myself when it arrives, now my current sim is not working with no coverage and i have to wait 2-3 days till the new sim arrives. I can’t go to work because i need my phone for work! Anyone had this issue before? I’m really annoyed and I will definitely be leaving o2 once I receive my PAC code. !!!!
For some strange unfathomable reason, this seems to be the new policy.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
That's because the standard responses haven't been updated yet and probably won't be for a while either.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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