Solved: Blocked number

Claudinhauk01 · ‎06-01-2022

I went to Italy for a while, and I couldn't pay for my contract. And now I'm back in London, but I'm not still at the same address so I no longer have access to the letters O2 sent me, and I don’t speak English so can’t call the O2 central. I need to know how my debt is, because I need to pay, for me to get my number back I really need the number.

MI5 · ‎06-01-2022

@Claudinhauk01

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

Get a friend to call for you who speaks English.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-01-2022

@Claudinhauk01

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

Get a friend to call for you who speaks English.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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