Solved: Billing

Musovboro · ‎23-07-2020

My bill is due on 26th of july by direct debit. As I already paid a couple 9f weeks ago with my debit card does this mean nothing will he taken from my bank on the 26th July?

gmarkj · ‎23-07-2020

As long as you paid nore than 5 working days before the due date it should be fine.
Does your account show a balance or does it show £0?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎23-07-2020

As long as you paid nore than 5 working days before the due date it should be fine.
Does your account show a balance or does it show £0?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎23-07-2020

@Musovboro

It should say "Paid" next to your bill amount in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Musovboro · ‎31-07-2020

It was marked paid in Green Highlight
Many thanks for your help 👍

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