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CaolanD
Level 1: Joiner
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Hi. I recently changed my bill date so that my airtime plan and my device plan both come out of my bank on the 1st of every month, however every month on the 16th it’s showing that device plan is overdue by 1 day, meaning that i should of paid by the 15th. I don’t understand when I have a direct debit coming out on the 1st how it is overdue? This is extremely frustrating and it’s effecting my credit score, does anyone know what the problem could be?? Thank you
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MI5
Level 94: Supreme
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@CaolanD 

You'll need to call customer service to sort it out Guide: Coronavirus Community Help and Support 

Any number will do and say anything to get put through.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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