cancel
Showing results for 
Search instead for 
Did you mean: 

Bill

Tom
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
The site says I have an overdue bill but I paid it yesterday and the balance says £0.00
Why and which is correct?
Message 1 of 4
793 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 124104 Posts
  • 612 Topics
  • 20200 Solutions
Registered:

Hi @Tom 

It takes a while to clear and for the website to update. 

As long as you have paid and have a reference number, it's all ok.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 4
778 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 124104 Posts
  • 612 Topics
  • 20200 Solutions
Registered:

Hi @Tom 

It takes a while to clear and for the website to update. 

As long as you have paid and have a reference number, it's all ok.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 4
779 Views

pgn
Level 58: Overseer
  • 21386 Posts
  • 166 Topics
  • 390 Solutions
Registered:
There is a section called Payment History in your MyO2 bill section, this updates as soon as you make a payment - if you feel you need to check for sure.
WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


Message 3 of 4
740 Views

pgn
Level 58: Overseer
  • 21386 Posts
  • 166 Topics
  • 390 Solutions
Registered:

@Tom

20**Personal info** 15_19_40-O2.png

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


Message 4 of 4
701 Views