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Level 1: Joiner
Posts: 1
Registered: ‎20-07-2018
Accepted Solution


Am struggling to pay this months bill got financial difficulties
Posts: 0

Re: Bill

Hi @Karen you need to contact customer service ASAP & talk to them. They maybe able to put you on a payment plan or you will get cut off & a default on your credit score



Posts: 115,743
Topics: 571
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Registered: ‎04-04-2012

Re: Bill

I’d strongly advise you to try and borrow the money off a friend or other family member to pay o2 as a missed payment to o2 will cause a lot of future grief.
Definitely you must call and speak to the payment management team but findtthe money to pay some way will be your best choice.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Level 70: Enigma
Posts: 16,899
Registered: ‎31-03-2010

Re: Bill

@Karen If you can't find the money from somewhere and get put on a payment plan, O2 will curtail the use of your phone, but that's a better option than being cut off completely.