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Been Charged for time abroad in latest bill when not abroad

Williams
Level 1: Joiner
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on ‎23-04-2020 11:37

on ‎23-04-2020 11:37

I have been charged £44-56 in using abroad charges in latest bill.  I have not been abroad since January

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KingAmo
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on ‎23-04-2020 11:41

on ‎23-04-2020 11:41

@Williams

Sorry for the inconvenience, but this is a public platform, will recommend you contact O2, especially the payment team or speak to one of their customer services agents.


https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I hope this helps
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