Barred phone

[Kites43]

I need to get in contact with 02 but my phones barred

[Cleoriff · Accepted solution]

Hi @Kites43 

You can borrow a phone, use a landline OR use Skype to call via the device you are posting on

The guide to Skype is in the contact details here  Guide: Coronavirus Community Help and Support 

[Bambino]

@Kites43 You can call using Skype: https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

Customer service numbers here: Guide: Coronavirus Community Help and Support 

Because you're not buying anything, O2 won't consider your call important, so use the Lost/Stolen or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.