Bad signal

[Anonymous]

Hi Everyone,

I just joined o2 today and only get a 3G signal on a strong area covarage with 5 maskes in my area.

How long does it take before i can expect to get a good signal, i get 4g on three.and EE

[MI5]

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@Anonymous wrote:

Hi Raymond

i dont understand these things either, and getting know where with o2.

i have been a customer for many years but three week ago i change my phone from 3g to 4g and now in places were i never had a problem with 3g i do with 4g. i have just down loaded the TU go app and the wifi app i will try using them and hope they dont cost me anything. but it is rather annoying when you pay for an improvement and things get worse. o2 has never had the best coverage in the mobile phone department i though 4g would make it better.

if anyone can tell me what im doing wrong please do

malcolm

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If 4g is weak in your area you are better to turn it off and stick to 3g.

[Anonymous]

payg i am using a ulefone be touch 2 my phone is showing 3g

[adamtemp64]

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@Anonymous wrote:
Hi Malcolm,
I just canceled Virgin because the signal was crap that was EE 3g, thought i would try o2 as i am going abroad soon to Europe if the signal is this crappy in uk i have no chane of using it in greece or Estonia.

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What a mobile provider signal is like in the uk will not reflect what you get in any other country each country is a separate company (by provider ) and has no reflection on signal strength !

[Anonymous]

its saying o2.uk Emergancy calls only

[MI5]

Emergency calls only and 3g?

[jonsie]

You have either a network or sim problem. Call customer.

[MI5]

Or a barred phone.

[Anonymous]

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@MI5 wrote:

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@Anonymous wrote:

Hi Raymond

i dont understand these things either, and getting know where with o2.

i have been a customer for many years but three week ago i change my phone from 3g to 4g and now in places were i never had a problem with 3g i do with 4g. i have just down loaded the TU go app and the wifi app i will try using them and hope they dont cost me anything. but it is rather annoying when you pay for an improvement and things get worse. o2 has never had the best coverage in the mobile phone department i though 4g would make it better.

if anyone can tell me what im doing wrong please do

malcolm

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If 4g is weak in your area you are better to turn it off and stick to 3g.

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thanks for this MI5 i will try turning off 4g and see what happens once i find out how to do it lol

[adamtemp64]

@Anonymous What phone do you have someone will help you with the settings 

[MI5]

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@Anonymous wrote:

thanks for this MI5 i will try turning off 4g and see what happens once i find out how to do it lol

Network settings menu.