Annual SIM only plan

LSM · ‎23-05-2020

I hav a SIM only plan which is reviewed/renewed every May. Normally O2 call me to discuss my options. I cant get through to anyone to speak to . I dont want my June bill to arrive and find the monthly costs have gone up - not sure what to do

LSM

jonsie · ‎23-05-2020

The only numbers we have are here

Guide: Coronavirus Community Help and Support

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎23-05-2020

@LSM

Go to your MyO2 and upgrade your plan yourself http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎27-05-2020

Hi there @LSM , it would be lovely to hear how you're getting on with your tariff and if you managed to either discuss with CS or do the upgrade via My O2 as advised above? Let us know if you have any other questions the community could help with!

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