Solved: Airtime

Anonymous · ‎19-08-2017

Airtime is so expensive how can I stop this on my phone.

Cleoriff · ‎19-08-2017

Hi @Anonymous you cant cancel Airtime if you have a Refresh contract....the only way to do it is pay off the device and give 30days notice on the airtime https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

A guide to Refresh here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎19-08-2017

Hi @Anonymous you cant cancel Airtime if you have a Refresh contract....the only way to do it is pay off the device and give 30days notice on the airtime https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

A guide to Refresh here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

Veritas Numquam Perit

Anonymous · ‎19-08-2017

You can't. If you find contracts are too expensive then maybe pay as you go will be better for you

MI5 · ‎19-08-2017

What contract have you got?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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