Airtime discount

[Chillled-out]

Hi 

i have been with 02 for a very long time i currently have 3 monthly contracts and 2 PAYG sims with them however i dont think that i am getting any airtime loyalty discounts  discounts  i have seen this advertised for each additional contract taken with them, all the above are under my02  is their a way i can see if i am recieving airtime discounts for the contracts i have   there are no discounts on my bills 

[Cleoriff]

@Chillled-out 

Your best bet is to call O2 as we have no access to your account,

Call 202 from your mobile or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

[MI5]

@Chillled-out 

You have to apply for the discounts when you take a new contract or upgrade one.

https://www.o2.co.uk/Multisave

[RafaC]

Hey @Chillled-out did any of the above replies help? Were you able to sort this out?