Airtime bill

[caoimhe_x]

For Apple Watch series 5 I was told my bill will always be £24.50 but in the last 2 months my bill has been like £62 and most of that is for my airtime bill I don’t understand why it’s this high as I rarely use my watch just use it for my exercise

[adamtemp64]

Airtime and device plan 2 separate things what other devices do you have with o2? 

[Cleoriff]

@caoimhe_x 

Unless you have more than one device with O2 then that bill should be queried.

All numbers for O2 are in this guide

Guide: Coronavirus Community Help and Support 

Try 0800 587 4005 first when they open at 8am.

[Marjo]

Hi @caoimhe_x , let us know how you're getting on with this and if you managed to find out why your bill was higher than normal?