cancel
Showing results for 
Search instead for 
Did you mean: 

Airtime & Device plan bill

Knightt
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi,

 

Today, I received a letter dated 14th September about a bill in the amount of £84.50. This seems higher than expected. Usually, my monthly payment for the device plan is £ 6.50. Is my direct debit still set up?

 

I would have responded sooner but unfortunately, my email address doesn't accept new emails currently. I will update my email address today. 

Message 1 of 2
103 Views
1 REPLY 1

madasaf1sh
Level 77: Grand Master
  • 11607 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

@Knightt 

 

Sounds like the full amount of the device plan is due, but this is a customer to customer community, so you will need to call o2 and speak to the payment management team on 0800 902 0217

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
100 Views