This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 280115 Views
  • 2 replies
  • 2 kudos

Urgent help

Hi team, I've been an O2 customer for over 10 years with no problems I currently have a refresh account including airtime and device plan Fancied a new phone and cheapest price was through an O2 reseller so I upgraded Now I have 2 numbers on my accou...

Zaimca19 by • Level 1: Joiner
  • 57 Views
  • 2 replies
  • 0 kudos

Roaming charges query

Hi, I have a zero spend cap on my account, I have gone to Turkey and connected to the WiFi but the WiFi has dropped and it's connected me to 4g. I hadn't realised this till today, checked my bill and I have charges on there. How has this happened as ...

Sazle1969 by • Level 1: Joiner
  • 35 Views
  • 1 replies
  • 0 kudos

Sim disconnected

I just changed contract on o2 but mistakenly went with esim option instead of keeping my plastic sim. Anyhow. My plastic sim has been disconnected for 3 day's now and esim isn't compatible with my phone. I've been on live chat with o2 but they don't ...

Resolved! Error code 90 / 900 Apple Watch cellular - FIX!!!

So I’ve called 202, messages o2 and gone in to both Apple and O2 today trying to connect an o2 Apple Watch cellular plan with my Apple Watch Ultra 2. I’m an existing o2 customer with an iPhone 16 pro max. I bought both the phone and Apple Watch priva...

DanWolff by • Level 2: Apprentice
  • 4147 Views
  • 53 replies
  • 0 kudos

E sim.

Just ordered a new tablet to give to my son for Uni but it looks like they're giving me an E-sim. He will be using his own sim so how do I go about getting a physical one. Thanks in anticipation.

VAT bill

I have requested VAT bills from the time when 02 stopped including it in the invoice. I have made several phone calls and have been informed that these bills will be available on my account however they are not. Anyone else had same problem?

Elvis2022 by • Level 1: Joiner
  • 49 Views
  • 2 replies
  • 0 kudos

Resolved! Unlinking hell!

Hi, I've spoken to two different o2 agents about my tariff and both said different things. My tariff has now reached 24 months, so I believe it's now unlinked from my device plan. I asked about migrating this number to another number on my account, I...

Top