Adult content blocked

[Kelly2]

Age restriction is on my internet out of the blue? Have to prove age but have no credit card

[Cleoriff · Accepted solution]

Hi @Kelly2 

You will need to go instore with a passport, or driving license and proof of address

https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification

[MI5]

@Kelly2 Help here https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification 

A call to customer services may help too http://www.o2.co.uk/contactus

[Kelly2]

Thank you 😊