Solved: Adjustment Charge

Anonymous · ‎12-10-2017

Hi

I have an adjustment charge of £30 added to this months bill.

Adjustment charges are defined as "One-off charges that are not covered within your tariff and any credits, refunds or cash returns. Examples of these include bill re-print charges and discretionary credits."

I do not recall having any of these done. What is my adjustment charge for?

MI5 · ‎12-10-2017

You will have to call and ask customer services - we aren't them and cannot see your bill http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-10-2017

You will have to call and ask customer services - we aren't them and cannot see your bill http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎12-10-2017

We are but customers here. Live Chat would be the best bet

Marjo · ‎16-10-2017

Good morning @Anonymous! How are you doing this week? Did you find out what the adjustment charge was for in the end? It would be lovely to hear back from you.

O2

Adjustment Charge

CANCELLED CONTRACT LAST MONTH AND MOVED TO TESCO ...

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

Calls and SMS temporarily unavailable