Address Change on Account - How?

[Anonymous]

No, it isn't as simple as go into your o2 Account and select the device, and billing details... if it were, i would not be here lol...

Once in there, it informs you it has sent you a text message with a security code.. to which my reply is 'no it hasn't'. Since the device isn't a phone, it is iPad, it fails at this point. Therefore I cannot continue online.

The Online Chat Service take an age, and typing everything required takes forever. I have 5-10 minutes available, and it cannot be done in under 30 minutes when using the Online Chat... not simply because I'm a poor typer. I out-type those trying to help me lol...

Is there any Tel number or address I can simply send an old fashion letter, or email addy etc or speak to someone, god forbid the phones actually do what they were designed to...!

[MI5]

But no worse than Tugo needing a text code sending to the phone that has no signal which is why the customer is downloading it!

[Curr946]

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@MI5 wrote:
But no worse than Tugo needing a text code sending to the phone that has no signal which is why the customer is downloading it!

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