cancel
Showing results for 
Search instead for 
Did you mean: 

Additional services

dm15285
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:
So I’ve been getting charged 13p a month for services from outside places. Also have txts going to 60125 which hasn’t been me. Does anyone know what or who the number is for please and an idea of what the 13p is for. Thanks in advance
Message 1 of 5
926 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151658 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@dm15285 

Help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

and here www.payforitsucks.co.uk 

You can call O2 and ask them to bar all charge to mobile and direct to bill payments too Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
922 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 151658 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@dm15285 

Help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

and here www.payforitsucks.co.uk 

You can call O2 and ask them to bar all charge to mobile and direct to bill payments too Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
923 Views

dm15285
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Thanks for the quick and informative reply. Just having a look over the links now. Would really love to know what the 60125 number is for though. I’ve googled and googled and I’m no further forward.
Message 3 of 5
915 Views

MI5
Level 94: Supreme
  • 151658 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
I know 61025 but not 60125
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
907 Views

Cleoriff
Level 94: Supreme
  • 127373 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @dm15285 

I can't find mention of that number but community help here

 

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

And O2 advice here

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

Help to prevent further charges here Guide: Tips to avoid unexpected charges on your bill  

You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers

Veritas Numquam Perit

Girl in a jacket
Message 5 of 5
900 Views