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Forum Posts

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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 280198 Views
  • 2 replies
  • 2 kudos

Travelling to Spain

Do i need to activate something with o2 for my phone to work abroad? 

Mwg1 by • Level 1: Joiner
  • 16 Views
  • 1 replies
  • 0 kudos

SIM delivery

Do I need to sign for new physical SIM card ordered from O2, arriving by Royal Mail?

Carson by • Level 1: Joiner
  • 29 Views
  • 2 replies
  • 0 kudos

Unable to make calls

HelloI have changed phones and put my origional sim card into my new phone. This was 24hours ago but I am still unable to make calls.

Katy6 by • Level 1: Joiner
  • 38 Views
  • 2 replies
  • 0 kudos

Urgent help

Hi team, I've been an O2 customer for over 10 years with no problems I currently have a refresh account including airtime and device plan Fancied a new phone and cheapest price was through an O2 reseller so I upgraded Now I have 2 numbers on my accou...

Zaimca19 by • Level 1: Joiner
  • 102 Views
  • 6 replies
  • 0 kudos

Roaming charges query

Hi, I have a zero spend cap on my account, I have gone to Turkey and connected to the WiFi but the WiFi has dropped and it's connected me to 4g. I hadn't realised this till today, checked my bill and I have charges on there. How has this happened as ...

Sazle1969 by • Level 1: Joiner
  • 38 Views
  • 1 replies
  • 0 kudos

Sim disconnected

I just changed contract on o2 but mistakenly went with esim option instead of keeping my plastic sim. Anyhow. My plastic sim has been disconnected for 3 day's now and esim isn't compatible with my phone. I've been on live chat with o2 but they don't ...

Resolved! Error code 90 / 900 Apple Watch cellular - FIX!!!

So I’ve called 202, messages o2 and gone in to both Apple and O2 today trying to connect an o2 Apple Watch cellular plan with my Apple Watch Ultra 2. I’m an existing o2 customer with an iPhone 16 pro max. I bought both the phone and Apple Watch priva...

DanWolff by • Level 2: Apprentice
  • 4151 Views
  • 53 replies
  • 0 kudos

E sim.

Just ordered a new tablet to give to my son for Uni but it looks like they're giving me an E-sim. He will be using his own sim so how do I go about getting a physical one. Thanks in anticipation.

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