Activation code texts not coming through

[Anon123]

Hi, I'm not getting activation code text messages through for my internet banking etc, but other texts are coming through fine. I've checked the spam/junk message folder and changed the spam filter to off but still no success. O2 seem to be blocking them? Anyone had any joy getting this lifted? Can't seem to get to speak to a human being about this

[madasaf1sh]

Hi @Anon123

I have had the same issue this morning across Honest Mobile, Voda and o2 this morning, all seem to have delay issues of between 5 and never appearing.

It looks like the supplier of the sms gateway for these services is having issues.

[MI5]

@Anon123 

A zero spend cap will block all short codes, even free ones, so if you have a zero spend cap, try increasing it to £5.00

[Anon123]

Still having no joy. Got a £10 spend cap put on just on case. They said I had no cap originally. Managed to get someone on the O2 chat, but they are just suggesting things to do with the device such as factory reset. However, everything else seems to be pointing to a network issue.